Frequently Asked Questions


What is Amedsu

It’s an acronym for Applications for Medical and Surgical Use. Our start-up is based in Nice, France. iRejuvenation is our app dedicated to the practitioners of the non-invasive aesthetics surgery.

Why the Cloud?

It gives a full array of control over your app and the data storage. We feel that such features as protecting your device by a Pin Code or being able to distantly lock your device in case of theft or loss are included with the purchase of the app, we’ve made them accessible to all users.

Why do I choose to subscribe a Data Plan?

If you need more storage room for your data, a secure and encrypted cloud, the data plan is the obvious answer, let’s not forget about the multi-device. For the practitioner that has more than one injectors the multi device plan gives him the freedom of having the devices sync between them, the patient can fill out his profile and consent without being able to access any other data.

How do I subscribe a Data Plan?

Just click on the upper left side on the Subscribe tab and choose your plan according to your needs.

Is the payment secure?

Our payment platform is SSL 128 bits encrypted, in other words above the market’s encryption standard.

Before syncing my device for the first time is there anything I should do?

Before the first sync please back up your device locally.

I’ve bought the single plan data package, what do I do now?

The first thing to do is to back up your data locally. In the Options Tab on your device access the preferences Menu. (Image) Enter you cloud ID and pass, click on the sync button. The sync time depends on your internet connection and your data’s file volume.

I’ve bought the Dual or Multi data Plan, what do I do now?

The first thing to do is to back up your data locally. The first device to sync is the one holding all the data. In the Options Tab on your device access the preferences Menu. (Image) Enter you cloud ID and pass, click on the sync button. The sync time depends on your internet connection and your data’s file volume. Once the first device has been successfully synced, you can proceed by syncing one by one the other devices.

My data needs are evolving, can my data plan adjust?

Of course, just mail us about your future needs regarding your data’s storage and device numbers and we’ll fine tune your data plan.

I need a custom Data Plan with 5+ devices, can you do that?

Of course, please contact us by mail in order to have a custom data plan.

I have a Pin Code blocking my access to the app, why is this happening?

This is normal, It happens after the first sync or device registration. To change your Pin Code please connect to cloud.amedsu.com, in the lower left corner click on the Management tab Under the Devices Menu (Image). From the next page you’ll see the device, to your right click on the Manage option. Click on the Generate New Password, you’ll have a random Pin Code Generated. You can altogether remove the Pin Code protection, we strongly advise against that.

How do I change my Pin Code?

To change your Pin Code please connect to cloud.amedsu.com, in the lower left corner click on the Management tab Under the Devices Menu (Image). From the next page you’ll see your device, to your right click on the Manage option. Click on the Generate New Password, you’ll have a random Pin Code Generated.

My Device has been lost or stolen, is my data lost?

If you have a data plan and you have synced your data, then it’s safely stored on our servers you can access it from your new device. If you don’t have a data plan we have not stored your data on our servers as it hasn’t been synced, the only option left is to restore from your previous local back-up.